Field Notes
Practical writing from change management engagements — questions we hear on the floor, patterns that repeat, and decisions worth slowing down for.
Announce after the supervisors can explain it
An all-hands date is not a communications plan. If frontline supervisors cannot answer role questions in their own words, you are still early.
The three gaps that kill a restructure
Clarity, trust, and capability fail differently. Treating them as one “resistance” problem wastes the first month of a change programme.
What a sponsor owes the room
Executive sponsors do not need to have every answer. They do need to own the decisions still open — and say so without theatre.